At the beginning of this financial year, Telstra launched a new product and network called the National Ethernet Network. Essentially, the network is a Layer 2 Service, it is available nationally and includes data centres, cities, urban, regional and remote locations.
The Product Basics
National Ethernet has been built using Telstra’s extensive fibre network, as well as using NBN’s new fast growing Enterprise Fibre Services range. The network has been built as a Point to Point or Point to MultiPoint network solution. The network is built on Telstra’s extensive national fibre backbones with all capital cities having multiple fibre feeds on diverse pathways providing connectivity, which has been a significant strength of Telstra’s for some time.
How Point to Point or MultiPoint works
If you are utilising a point to point ethernet service then data can be exchanged between point A and point B. Layer 2 means that you can perform this connectivity on your LAN (Local Area Network) without the requirement of routers, firewalls or VPNs. Essentially it is just like running one big long blue network cable between two sites.
If you want to use the Point to MultiPoint service, then data can be exchanged between the head end and a tail end. A tail end can exchange data with another tail end through the head end, as the customer you would be responsible of ensuring the switching.
Reliability of Service
Customers can opt to have services built as a single fibre, or where deemed necessary, can opt for a fully redundant fibre where a second fibre services the location following a different path to the first to decrease risk of loss of connectivity.
Telstra will look at providing a 99.999% targeted and financially backed service level agreement when the two ends connecting are fully redundant. This means that the targets set for service downtime are less than nine minutes per year. Telstra charges an additional 33% premium where full redundancy is required.
Bandwidth is all non-contended, meaning that if Telstra say they are delivering you 100Mbps then this is guaranteed to you and you alone, and cannot be shared with any other business or customer.
Bandwidth options at each site are as follows; 10Mbps, 20Mbps, 50Mbps, 100Mbps, 200Mbps, 500Mbps, 1Gbps and 2Gbps.
Class of Service Options
The Class of Service is a technical feature that enables Telstra to prioritise the layer 2 traffic across its core network for a better performance of Latency (frame delay one way), Jitter (latency variation) and Frame Loss indicators.
- CoS Premium is offered by default for any National Ethernet service.
- CoS Prioritise and Expedite are offered as added value services for Telstra fibre only (extra charge).
- For all CoS available, Committed Information Rate = Peak Information Rate.
Telstra have constructed the pricing based on state and location, there are two factors considered in pricing.
1. Connectivity being made across:
- Same State
- Adjacent State
Effectively national is the most expensive, i.e. connecting Perth to Sydney. Services that are connecting within the same state are the lowest priced.
2. The location is zoned into one of the below 3 categories:
- Data Centre
When purchasing a Point to Point link, you pay one cost per month based on the two locations and where they fall in relation to the above. For example, a 1Gbps Single Ethernet Access between two data centres would be $1,675 per month.
When purchasing Point to MultiPoint network links, it works slightly differently. You would have either a 1Gbps or 10Gbps link at the head site and then choose your relevant bandwidth for the other ends. The head end is a fixed price no matter the location, for example $300 for 1Gbps. The other locations will then be determined based on the above two factors. For example, two same state 10M connections would be $575 per month.
As stated earlier, if we want to make any links fully redundant then this would increase the cost by 33%.
If you want to prioritise your traffic and reduce latency across the network then you can add Class of Service (CoS), as per the options below:
- Prioritise – add 5% of the link cost on top
- Expedite – add 15% of the link cost of top
Learn more about Telstra National Ethernet.
Telstra National Ethernet Network FAQs
I’ve created this FAQ as a way to address the questions I’ve heard most commonly in my experience, I hope you find them helpful.
This is more expensive that NBN Broadband, I only pay $100 a month for that, why would I consider this service?
NBN Broadband can be a great cost effective solution for internet, however, this solution gives the ability to scale up to 20x more capacity than NBN, it also offers a symmetrical service (upload and download speed are the same) and the bandwidth provided is dedicated and guaranteed to you as a customer. Through Telstra’s ability to apply CoS over the network, with all of the above being considered, you have far greater ability to control the performance of your environment and the applications to which your IT users require access.
Why would I use NBN Enterprise Fibre Services over Telstra Fibre Services?
Pricing on Telstra Fibre and NBN Fibre are the same. In some situations, Telstra may not have fibre to your location where NBN does. If NBN was already available at your location, and Telstra Fibre required a service fee to get the fibre service installed, then NBN may be the better option. A limitation of NBN Enterprise Fibre is that it can only deliver up to 20M when delivered via the Node or 50M when to the premise.
Are there any installation costs?
Standard installation fees are waived on a 36 month contract. In some cases, there may still be a fee for service, this is for internal cabling requirements inside your building.
Is this an internet based service? Or can it be used as one?
No, this is not an internet service, simply point to point or to multiple points. If you had a central internet service at one of your locations, you could theoretically share this across the National Ethernet Network.
How long would it take to install?
At this stage a standard installation should take between 4 and 8 weeks. Keep in mind, if complex internal cabling and trenching work to get fibre to the premise is required this may take longer.
I have a central server with sites across the country that all connect to it, how could these services assist?
A National Ethernet Network would enable you to deliver high bandwidth with low latency between your head site and servers to all other locations. The ultimate benefit of this is improving your performance and the therefore the user experience through increased productivity.
Interested in Telstra National Ethernet? Learn more here!
Thanks for reading!